PATAX
Level 15

@dkh you hit the nail on the head... Corporate client received letter back in January that they were disallowing the overpayment credit from 2018 to 2019... but the letter said if you think we made a mistake with your payments then please let us know... If they have a hunch that there is an error why do they send out the letter to begin with and wouldn't it be better for them to check their records first before sending it out... Alfred Hitchcock can make a movie out of this and call it "the year of the letters"