Not only is ProSeries changing the original tax return instead of saving the old return and making the change on the new, technically amended return, they are making changes and we have no way of knowing what they have done.  So, In a community property state (California), where only one person got unemployment of $25,000, ProSeries is changing it to $10,200 deduction for each spouse even though only one spouse was unemployed.  And, crazy things are changed in the original return, ALSO, when someone else's hand is in our file.  For instance, on the new return, social security numbers of children are left off of the IRS changed return so clients are not getting deductions for dependents.  ITS A MESS, A TOTAL MESS!  And, it is changing the billing invoice to reflect the changes as well.

Way to go ProSeries, the clients have a copy of the return that we gave them and our computer shows a completely different return in our homebase.  Have you any idea how much time it takes to pull a paper return and examine both to locate the problems when EVERY SINGLE CLIENT THIS AFFECTS CALLS SCREAMING!

This wouldn't be a problem if we only had a handful of clients, if that were all we had we wouldn't need ProSeries  @ over $5,000.00 we could purchase the cheap program at a nickel, ninety-eight!  You should be better than this!  

YOUR PROGRAM HAS BEEN A NIGHTMARE THIS YEAR!