Dbridger
Level 1

Here is my dilemma, both of my USB backups for my 2020 client data files died. I have no idea how this happened; have since moved to cloud service and external hard drive. Please no judgement - it’s been a rough two months. That being said, I’ve been able to recover all my returns through DocuSign as I used the esig feature and when I transferred my client list from 2019 back into my 2020 software to attempt some sort of recovery, the esig acknowledgement populated along with how many returns I had Efiled. So my question is, if the software knows this, is there any way to recover this as the software had to convert these returns to efile them? And if so - how do I go about recovery efforts? 

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