Where did you get the phone number you called?

Because this all seems like a scam.

You can evaluate for yourself:

You told us this is on your own new PC; not a network, so you have No Server. You cannot lose connection to something you never even had.

Next, a Data file has no impact on how a Program functions. The Program has printer controls. Each data file is just the taxpayer info.

Next, you have Lots of data files. You have more than one tax payer and tax form. That should tell you they are using generic words to scare you.

You are right to be concerned.

Look at this topic:

https://proconnect.intuit.com/community/order-products-from-intuit/help/how-to-contact-proseries-for...