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My client has to file 32 state tax returns. Last year, ProSeries couldn't handle this. The software blew up and I had to print and mail paper tax returns. How can I avoid the same problem this year? Once Federal is final, can I save a duplicate copy of the file and prepare half of the state returns in the second file? I would have to manually enter the credit for nonresident state taxes on the resident state tax return. But, would ProSeries allow the second file with the same SSN, name, address? If no, do you have any other suggestions for avoiding last year's nightmare?
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Yes that option will work. However you can only have on file marked for efile at a time, so you would file the federal and whatever states you attached to the first return. After they are all accepted you would unmark them for efile to remove them from the EF center homebase view, and then mark the second set for efile.
I would recommend doing them in smaller batches than 16 states though, maybe 8 states per file.
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Excellent, thank you! I will try it with batches of 8 states, as you suggest.