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ok. I found a workaround to get the form to save to a PDF that I could find....
From Menu toolbar, File>>Print,
Select the form you want and deselect everything else.
I used the Preparer Copy tab and deselected everything except the form and the parent of that form where it resides. Then
Go to the tab:
Print Setup Options
>>Printer: OneNote(Desktop)
>>Print as Image
That will create the form in OneNote, Under an Unfiled Notes document in which it will open automatically and have the title "Printout". I updated the title, and then selected from the Menu bar, FIle>>Send>>Send as PDF
It opens an email with the PDF as an attachment where you can send to them. I copy the PDF to my permanent location and take a look at it before emailing, in case the format is landscape instead of portrait etc.
This is a painful process but is a short-term workaround until they can actually get the software - ProSeries Basic - to work.