mojo
Level 2
03-27-2021
12:19 AM
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The return was filed and accepted by the IRS. ProSeries is now showing the original return revised, after electronically filing, to remove the recovery rebate. The rebate is correct. Has anyone else experienced this, and do you have a resolution?
Solved! Go to Solution.
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NU
Level 3
03-27-2021
01:01 AM
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There is a software glitch. Is the credit showing removed from the actual 1040? Is it showing a different result? The glitch was causing returns to say there was a change, when no change had actually been processed.
alanschapire
Level 1
03-28-2021
07:46 AM
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The same thing is happening on several of my returns. It is showing that it should not be included as a refundable credit but even when I create a 1040X and change the Recovery Rebate information it still calculates and includes the proper amount as a refundable credit. I'm hoping ProSeries can clarify that this is a software glitch.
mojo
Level 2
03-28-2021
07:51 AM
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Thank you. So much to do in such a short time, last thing we need...
qbteachmt
Level 15
03-28-2021
10:44 AM
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Here is the announcement:
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"Level Up" is a gaming function, not a real life function.
"Level Up" is a gaming function, not a real life function.
