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Solved! Go to Solution.
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Upgrading your package is something our customer service team could help you with. Here is the link to the hours of operation for ProSeries. https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation
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Nobody here can help you on that, you need to call customer service.
Slava Ukraini!
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For what it’s worth, I sat on a long hold, spoke to 2 different people, was incorrectly charged the wrong service, then refunded, then was told that it is not possible to upgrade the service.
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Figures. Intuit needs to burn down.
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We can’t change our billing options online? That’s ridiculous. I don’t want a sales pitch. I want to know what my billing options for fast path are. And I’m not calling.
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Slava Ukraini!
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@TaxMaam wrote:
I don’t want a sales pitch.
That is exactly why they make you call them. They insist on doing a sales pitch.
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LOL you’re funny. Of COURSE they do!! So they can bill you more for something you don’t need!