wimada
Level 3

I suggest that if an Intuit software glitch issue is posted, that there be a separate link/category only for such issues. Since it takes 50 votes from the community to have Intuit review the posting, critical, annoying software/programmatic problems probably won't be corrected in a timely manner to benefit practitioners until it's too late to be of practical use.

A good example is when the program's final review detects a supposed "error" that's the result of a software glitch. That file can't be efiled due to that error. Then the whole utility of efiling is thwarted.

Postings to this link/category should receive the immediate attention of Intuit programmers without the requirement of 50 votes.

This immediate corrective programming action will also save subscribers wasting precious tax season time attempting to contact customer support for all concerned This in itself if all too often frustrating and unproductive, as evidenced by the many postings to that effect.

Then the update notices can go out on a timely manner.

 

0 Cheers