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You all are not alone!!! Three days of crashes and yesterday was the worst. Was on hold for over an hour waiting for tech support. When she answered I was told they are aware of the issue and then we spent almost 2 hours trying to fix it.
Updates, removing updates, uninstalling and reinstalling the software. To no avail... it crashed again and again yesterday and I finally just walked away from the computer after spending time re-entering stock sales line by line (that's how the client wants to see them on their return) due to crashes; so not fun. Not to mention when trying to send a file via DocuSign the program e-filed the return instead of sending to the client. I have no lady-like words for that debacle.
They have really got to fix the issues. I understand they are dealing with the updates due to the law changes; but really! Please... let us still be able to work with out dealing with all the drama this is causing.