heidi
Level 2

Yes,  our software crashes several times a day. We are also experiencing error code 3 on returns.  I loose 2 to 3 returns a day and the file locks up with an error.  We are then unable to access the file.  I contacted Proseries support about it last week and it was a disaster.  They had us reinstall our software and then it did nothing for the crashing and the error issues. When we got it all reinstalled it took a second day to get all the data to move over to the new file.  I am so done with the software.  This is tax season number two that we have had nothing but issues with the software.  I think after 20 years, I will be shopping elsewhere for software unless intuit can get there stuff together an fix it for the last month of tax season.