Onehand
Level 1

I just got ProSeries Professional 2020. When I got it I was under the impression I could do tax returns from 2019 but I don't see where I can switch the year to do that. I have version 2020100013

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JJD753
Level 3

Probably need to be licensed for 2019 which means you would have to purchase 2019 I would think. Give them a call and see.

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meoleson
Level 5

Each year is a stand alone.

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George4Tacks
Level 15
Onehand
Level 1

Thanks.
How do I retrieve my "Customer Number" from the 2020 program?

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Onehand
Level 1

Never mind, I found it in the email receipt.

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