Orlando
Intuit Alumni
03-02-2021
09:18 AM
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We use a third party library to send PDFs to a Printer, and are working with them to try to figure out these issues. Unfortunately I don't have an ETA. The challenge is that these issues seem to be driver or font specific - we can take the same file, open in ProSeries on our machines, and print to our printers just fine.
However, just to double check assumptions.. can you open ProSeries, Choose Help -> Send Logs, and email the resulting .zip file (saved to your desktop) to proseries_engineering@intuit.com? I'll double check the print logs.