I changed the email address in the client file and it did not work after I voided and resent the eisignature.
I then saved the file as a new file in a different area. Added it back and updated the email address, went over to esignatrure and it still sent it to the old email address. To no avail, it did not work. Stayed on the line with a rep for an hour and we were both stumped, could not edit. The video does not reflect the actual access we have on the dashboard. There is not an option to edit the email address.