@jimmyjake 

You seem to be lost on the internet.

You’ve come to a Peer User community for Intuit Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte , and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.

Thanks.

"but am at an impasse when it comes to Turbotax Free file. The current way has me paying the penalty."

The Software in use here is ProSeries; it's not going to help with TurboTax. It's completely different.