First of all, did you do a full update, the "Refresh updates for installed products," which may take a while? If you didn't do the full update, it won't clear, because it doesn't have the corrected software.

If you are 100% sure you have the most recent software, then:

1. From the E-File center, select the return(s) that have "sent to Intuit" as the status

2. Select the "E-file" drop-down menu, then "Receive Acknowledgement Statuses" 

3. When it does that, the "Sent to Intuit" should turn into "Reject." Then you can click on the "Reject" link to open the return. Review both the federal and the state, then save it, and e-file. 

If that doesn't work, give Intuit a call and yell at them. Nicely. 🙂 

Good luck!