Greta
Level 9
‎02-21-2021 03:33 PM

The worksheet for some unknown reason is crediting two dependents under age 17, but there are none. Client is eligible to receive $1800 since his income went down in 2020, but the worksheet is giving him additional credits for two young children. It's the second time this has happened. I deleted the form and started all over, but same issue. Should I just maneuver it to credit the client with $1800? Any ideas of what's happening? No children in 2019 either.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
‎02-21-2021 03:42 PM
Ive seen people mention this, I think you need to delete the dependent and re-enter (use Right click on the dependent line and Delete line in table, then reenter)

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

Greta
Level 9
‎02-21-2021 03:50 PM

WOW!! It worked!!

dkh
Level 15
‎02-21-2021 04:40 PM

@Just-Lisa-Now-   Shouldn't this be brought to Intuit programmers attention ? ! ?     If this client had NO children on their return but the program is calculating RRC for two children, I see that as a HUGE problem.   And great that deleting the dependent line on the Information Worksheet resolved this BUT  that isn't what I want to have to look for and  do.    

Just-Lisa-Now-
Level 15
Level 15
‎02-21-2021 04:59 PM

I can't remember if I gave them this one or not, I'll send it in again. I havent been getting any communication about anything I post to them, so I dunno.

Ive been double checking my totals and havent seen it happen yet, so Im not sure if they'll be able to duplicate the issue.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪