taxdoer
Level 3
02-20-2021
04:41 PM
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I have lost the refund method in my ProSeries 2020 e-file client view. How do I put it back?
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Just-Lisa-Now-
Level 15
02-20-2021
05:08 PM
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The whole column is missing?
From a regular Homebase view Top menu bar Homebase > Edit Views
or from the EFCenter Homebase > Reset View
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxdoer
Level 3
02-20-2021
05:11 PM
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Yes Lisa I have it on my 2019 e-file client view right after audit assistance. It was on my 2020 yesterday. Now the whole column has disappeared. I am afraid to efile clients without the direct deposit showing. have never had anything like this before.
Just-Lisa-Now-
Level 15
02-20-2021
05:13 PM
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IN the EFCenter on the top toolbar click Homebase > Reset Current View
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxdoer
Level 3
02-20-2021
05:13 PM
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I will try the ef center homebase reset view thank you did not understand that was your help thanks very much
taxdoer
Level 3
02-20-2021
05:16 PM
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You are a genius. Thank you so much. It is back.