G9
Level 1

I am trying to submit a return for 2017 using ProSeries Basic.  It will go through the conversion process but refuses to transmit.  When looking at it on my Home Base page it just says "ready to transmit".  I've run the updates on installed products, tried manually transmitting, everything I can think of.  I tried calling customer support, but they no longer offer support for 2017 and prior.  They sent me a link to the forum here and that's it.  Anyone have any suggestions?  Thanks!

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