Problem has been fixed! Spoke with someone at ProSeries on the phone.

I have a client who has three children present on the return. Two qualify for the child and dependent care credit and I have filled out form 2441 and included the amounts paid for each child on the Info Worksheet. The return keeps getting rejected with error code F2441-524 which says "each Qualifying Person Name Control and and the corresponding Line 2 column b SSN must match data from the IRS Master File". The error states that it's the 1st qualifying child listed on the form that's the problem.

I've double checked the information for each child and confirmed it's correct. However, I removed the first child listed on form 2441 and then added him back in so now he is listed on form 2441 as the second child. I then received the same rejection error for the qualifying child listed on line 1. So I'm getting the same rejection error no matter which child is listed on line 1 of the form which doesn't make sense.