Greta R
Level 1
02-13-2021
03:57 PM
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I have just upgraded from ProSeries Basic to Professional. Now I am trying to efile a return for 2019, it says my fast path license is expired. Even though I am now using Professional. I did go to tools....License information and it then wants me to go to my account with Intuit and renew Basic 2020. BUT I purchased 2020 Professional! I have been sitting on hold for about 35 minutes already. I just need to efile the return. What am I doing wrong?
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