Greta R
Level 1

I have just upgraded from ProSeries Basic to Professional.  Now I am trying to efile a return for 2019, it says my fast path license is expired.  Even though I am now using Professional.  I did go to tools....License information and it then wants me to go to my account with Intuit and renew Basic 2020.  BUT I purchased 2020 Professional!  I have been sitting on hold for about 35 minutes already.  I just need to efile the return.  What am I doing wrong?

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