Syl1
Level 2

I just processed my first return and it is asking me to pay $45.   I pre purchased 50 returns.   What is going on?

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IRonMaN
Level 15

Try clicking "tools" > "license product".  If that doesn't fix it, you will need to call Intuit.


Slava Ukraini!
TAXOH
Level 11

Did you go to tools, license product?

Syl1
Level 2

Yes, thank you.  Problem solved

TAXOH
Level 11

You're welcome

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