Level 1

I cannot print a return for 2019.  Error message "Can not convert empty PrintListML"

Labels (1)
0 Cheers
Level 15
Level 15

If that doesn't work, you may want to sign up for updates to this bizarre printing issue that many people are having.

https://accountants-community.intuit.com/articles/1799314-inv-25642-crashing-or-error-message-while-...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
Level 15

Well, if you are trying to print a 2019 return, I can see a problem with that.  However, if you are printing a 2018 return:

Printing Error "Can not convert empty PrintListML"

When trying to print a return using Intuit ProConnect ProSeries Professional Edition or Intuit ProConnect ProSeries Basic Edition an error may occur: "Can not convert empty PrintListML." ProSeries fails to print any copy for tax returns. Print Preview and printing to PDF also result in the same error. This may have started suddenly; it may have been able to print just a few minutes or hours before.

Solution Description:Check the Data and Time format in Windows:
  1. Close ProSeries.
  2. Open Control Panel
  3. Click on Clock, Language, and Region
  4. Click on Regional and Language
  5. Click on the Formats Tab
  6. Set the Format drop-down menu to English (United States)
  7. Click the Apply button and then click the OK button
  8. Open ProSeries and print the tax return again
SLN91037
ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
0 Cheers