Are you using ProSeries to prepare your clients' tax returns? If not, you seem to be lost on the internet.
You’ve come to a Peer User community for Intuit Tax Preparation products supporting tax preparation professionals using ProSeries, Proconnect and Lacerte , and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.
"Level Up" is a gaming function, not a real life function.