@HelenC   - What did you do to disable the advanced Comcast/Xfinity feature you referenced here?

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/can-t-update-my-proseri...

@SwimDad - I've been talking with our IT guys.. we're going to test some more tomorrow with TurboTax and if that goes well the IT Manager is signing off on updating Friday instead of Feb 24th.  I'll keep you posted. Maybe you can verify it fixes you're issue when we do flip the switch.