Hi Lisa...I tried doing what you suggested but the only thing that would print was the invoice and the letter.  While trying to print to PDF I get the message "cannot convert empty printlistML.  I am getting really frustrated.  It is embarrassing to have a client sitting across from me and I can't print, sometimes I have to reboot.  I think they think I am not very qualified.  This is the worst experience that I have ever had with ProSeries and I have been with them for many many years.  Thank you for trying to help me.