Hi Lisa...I tried doing what you suggested but the only thing that would print was the invoice and the letter. While trying to print to PDF I get the message "cannot convert empty printlistML. I am getting really frustrated. It is embarrassing to have a client sitting across from me and I can't print, sometimes I have to reboot. I think they think I am not very qualified. This is the worst experience that I have ever had with ProSeries and I have been with them for many many years. Thank you for trying to help me.