jcdtax
Level 1

I have one computer in my office and one computer at home.  My home system prints fine.  At the office, all tax forms print in characters that are not normal. They appear as ZZzz$$$$, cent signs, dollar signs etc. Just like foreign characters throughout the entire form, kind of like its in ASCII mode. It is only when I print from Pro Series. Same printer as I have been using for years. The only thing I noticed is that my Adobe Acrobat reader was not working so things would open in Microsoft edge instead of PDF???  I reloaded the reader, same problem. The forms, like payment vouchers and estimated vouchers print fine, the taxes do not.  The work around I am currently using is to save as a pdf file, open the pdf and print.  Any clues???  The printer is a HP Laser Monochrome P1006.  At hope HP Color Laser, everything is fine at home. 

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