Sorry, you can't buy a working program just by paying an extra technology fee. You are at the mercy of the programmers (who are really just human and do make mistakes) regardless of how much you pay. It sounds like you have done a stellar job overcoming as least some of the foibles of the latest release. Just wait a while and it will be correct, or maybe just replaced with another mess up of some other thing that used to work.

GOOD JOB!