Hickory
Level 1
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i have not been able to access the fam win files for 18 months . I use th. e software for my church so i don't need it for taxes. I tried working with intuit but they don't have a solution. I can see the files but it look like the software is disconnected from the files. Can anyone help me i have done everthing that i know how to do. i ma at the end of my ropes. I don't know why intuit don't have solutions for these iseus

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Orlando
Employee
Employee
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I'm sorry for the frustration. When you say you can see the files.. do you mean when you open up File Explorer you can see directories and files in the C:\FamWin19\CLIENTS directory?  And when you say you can't access them.. do you mean that they do not show up in the main Clients View? Or that when you Open a client, nothing happens? Or something else?