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FinePrint software--I've been using it in conjunction with ProSeries for longer than I can remember. Tried to print my first return today--the boilerplate form is all gibberish, but the data entries are printing OK. However, ProSeries will make a pdf that looks great. And if I change the printer so it goes straight to my laser printer, it looks great there, too. Any suggestions? Anyone else having this issue?
Cross-posted to FB.
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Yes
Printing gibberish on forms
Letter is fine
Pdf is fine
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The gibberish thing in FinePrint, what federal or state causes that? For example: is it Individual Minnesota?
Is it happening in both federal and state?
When did you update ProSeries last time?
Are you using Professional or Basic?
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Fabian: For me, it's a federal Form 1065 as well as a federal Form 1040. I haven't tried printing a state yet. I'm using ProSeries Professional and updates are downloaded every night. I'm not at that workstation right now, but I recall seeing the January 29 update being installed.
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Is your definition of "gibberish" similar with what has been reported at (https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-actual-forms-i-e-104...
If it's not the same, can you please take a picture and post it here. Create a fake return with random information in it. Use the camera button right above where you type your reply.
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Prints ok on Letter, worksheets
Gibberish on Forms - Federal Forms -this is form 1040
occurring on all printers (nine different printers)
worked fine last Saturday Jan 23
Windows 10 pro
Professional - Pro Series
On federal Forms 1040 etc
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And here is mine in FinePrint
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I checked for updates just before printing that.
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You don’t even get a loon for all of your efforts 🙁
Slava Ukraini!
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We are having this issue printing to file cabinet.