janine
Level 4

The printer that receives a message: UNABLE TO PRINT FILE.   FILE IS CORRUPT. its 

color laser jet pro M252dw.  so NJ return prints but not federal.

 

however, I can print the entire return , federal and NJ on the following printer:

Brother HL-L2350DW series printer.

 

I also keep getting the following message when I open on the 2020

professional  proseries first in the morning: 

 

A PROBLEM WAS ENCOUNTERED THAT HAS CAUSED YOUR PROGRAM TO CRASH.

However, I open my program and it is working correctly.  Can you help me?

 

 

 

 

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