janine
Level 4
01-30-2021
09:06 AM
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The printer that receives a message: UNABLE TO PRINT FILE. FILE IS CORRUPT. its
color laser jet pro M252dw. so NJ return prints but not federal.
however, I can print the entire return , federal and NJ on the following printer:
Brother HL-L2350DW series printer.
I also keep getting the following message when I open on the 2020
professional proseries first in the morning:
A PROBLEM WAS ENCOUNTERED THAT HAS CAUSED YOUR PROGRAM TO CRASH.
However, I open my program and it is working correctly. Can you help me?