eSignatures have been processing since the product was released (for example, some folks get signatures for engagement letters).

What specific problem are you encountering? For example,

• Does it say you have a 0 balance, when you should have plenty (or unlimited)?
• Are you not able to request an eSignature period in ProSeries?
• Are you getting to this screen, but it's blocking you?
• 
• Are you getting all the way through the request widget, but you are getting some sort of error? If so, can you detail the exact error (screen shots are ideal)