Orlando
Intuit Alumni

Hi, I'm sorry for the frustration. Is it a 1040 return, or something else? With what states?

Can you email a sanitized copy of the return to proseries_engineering@intuit.com (that process removes all personal information, but will hopefully allow us to reproduce the issue)

- Open ProSeries Tax Year 2019

- Select the file that's failing to transfer

- Right click and choose Sanitize

- Email the file it created to proseries_engineering@intuit.com

0 Cheers