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Intuit Alumni
01-26-2021
01:47 PM
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Hi, I'm sorry for the frustration. Is it a 1040 return, or something else? With what states?
Can you email a sanitized copy of the return to proseries_engineering@intuit.com (that process removes all personal information, but will hopefully allow us to reproduce the issue)
- Open ProSeries Tax Year 2019
- Select the file that's failing to transfer
- Right click and choose Sanitize
- Email the file it created to proseries_engineering@intuit.com