Orlando
Intuit Alumni

I'm very sorry for the frustration.  We are investigating and I will update by the end of the day. Unfortunately the interplay between ProSeries & QuickBooks includes Microsoft, so it can be complicated. This sounds like an issue we had with a Microsoft Update that was impacting things in the manner you describe back in September, but it had been resolved and verified. We're looking into if it came back.

In the meantime, what version of Windows 10 are you on? This *might* be an issue with 1809, and it might not be an issue with 1909.. that's what we are in the process of trying to verify.

Also, can you confirm you are on the latest update of QuickBooks *and* FAM? From what I understand when you update you have to explicitly choose to update that component.

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(I wouldn't do anything just yet..  just wanted to ask what version you are on)

0 Cheers