Agree, that is quite a discount particularly if you are hitting them with the full price in the following year.  Teaser rates just build ill will with the rest of your customer base.  Even we don't mind giving the new guy a discount....but at that price....who needs him?  And, if that is what you guys are offering....I'm sure the others will offer that to me as well.  You might want to rethink that one.  And if the real answer is that you don't need to charge the rest of us that much for the product....then I would suggest dropping the rates for all of us.  We won't complain....that or improve the product.  Thanks.