tom maher cpa
Level 1
01-22-2021
08:52 AM
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the help section indicates to use intuit master password but that mandatorily requires a special character and the return password excludes the use of that character
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dkh
Level 15
01-22-2021
09:50 AM
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Go to Tools>Options>Password for the Master Password if you are like me and couldn't remember what your Master Password was the following will help:
Customer Service can do a Master Password Reset which allows you to open any client file. The Account Owner would need to contact Customer Service at 800-434-6818.
IRonMaN
Level 15
01-22-2021
10:03 AM
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It's easy to remember a password if you use something that is easy to remember. I believe a survey was taken recently and the number one password used was - IntuitSucks#666
Slava Ukraini!
tom maher cpa
Level 1
01-24-2021
10:57 AM
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Thanks!