mvp2885
Level 5

We tried to transfer out 2019 clients to 2020, but for some odd reason nothing transfer. Everything seems to be working because when I select the file, it pulls up all the clients last names and part of their social (over 1829 client files) and for about 10 minutes, it shows that each is being transferred. After the transfer, NOTHING! It's like nothing happened! Because no client data actually transferred. 

We are on network workstations, we are doing the transfer from our server. However, the difference between this year and last year is that I noticed last year the person who did the transfer was showing as the "admin" now this year it does not show that to me. I have a meeting with the IT guy tomorrow to get this fixed, but I was wondering if anyone else has had issues transferring 2019 clients to 2020? 

Thank you. 

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