Level 2

Thank you for your response.  I would like to point out that the taxpayer contacted the New Orleans office of IRS where an agent indicated that the return was not received and suggested that the taxpayer file 2019 again.  We have chosen to efile for expedience but this will evidently not be the case as you have pointed out the service is not accepting efiled returns.  

It does not appear as though there are any other options for the time being.


Again, thank you sincerely for your response.