CLient's dependent (child) does not have social security and is not a US citizen.  We applied for ITIN number and we filed a paper tax return with the W7.  

IRS rejected the W7 stating that there should be a checkmark on 'Credit for Other Deps' on 1040 (in dependent section).   It seems we can not override that field and would like to know how can I put a check mark there.  Also, will it calculate the $500 credit for the kid?

Thank you in advance