KMACK
Level 4

I just purchased Quick Employer Forms.  However, when I try to access it, I keep getting sent to a screen asking me to purchase it again.  How do I access the program I already paid for?

 

0 Cheers
sjrcpa
Level 15

Do you perhaps have more than one account with Intuit?

I did. 3 days and 3 calls to support later and they finally got it fixed.

I think you have to call.


Ex-AllStar
KMACK
Level 4

 Okay.  Thank you.

View solution in original post

0 Cheers
IRonMaN
Level 15

Interesting solution 😀


Slava Ukraini!
qbteachmt
Level 15

See this topic:

https://proconnect.intuit.com/community/product-help/discussion/i-purchased-quick-employer-form-thro...

 

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