itonewbie
Level 15
01-09-2021
06:30 PM
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Happened to someone recently. Contact Support on Monday and they'd be able to help you.
Make sure you have a speaker phone, get something to do (for up to an hour or two) while you're on hold, and be prepared to wait a (long) bit. You may be surprised that you are more patient than you think.
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Still an AllStar
Still an AllStar