Hello - hope all are well!  We started printing our tax organizers today.  For each and every one we get a message saying that the selection "must be authorized."  This has never happened before.  If we try to print in batches of more than 10, it takes forever then blows up.  We spent over two hours on the phone with tech support and got nowhere - "we haven't seen this before," and ultimately no answer and no solution.  Has anyone seen this before?  My fear is being in the thick of things in February or March and having this happen with actual tax returns, being stuck on the phone with tech support for hours and still no resolution.  Any thoughts out there are welcome!!  Thanks in advance!  Alaine