ananaluis
Level 1
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When I try to update my EFIN I get a message stating that a file didn't upload and the screen is greyed out

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Just-Lisa-Now-
Level 15
Level 15
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You'll probably have to call in and have support walk through it with you.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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ananaluis
Level 1
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I did they had him on the phone for over 2 hours and couldn't help. They said they would do an expedite ticket

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Just-Lisa-Now-
Level 15
Level 15
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So can you get to the page and attach a pdf but it just wont upload? or you cant even get to where you can choose a file to upload?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ananaluis
Level 1
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Initially I did upload but got a message reading failed to upload. When I went back to try again everything was greyed out

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Just-Lisa-Now-
Level 15
Level 15
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@IntuitAustin can you tell if this EFIN upload made it and it just giving a false message that it failed? 

or do you know why the option is greyed out now?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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ananaluis
Level 1
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I still see the old Efin

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