Jenni
Level 1
12-17-2020
12:22 PM
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Last tax season I was getting email notifications when a client would upload a document in Intuit Link.
Now, I am not getting the notifications. Under settings it still shows my email and the opt in button is on.
Any ideas on how to fix this?
Thanks,
Jenni
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itonewbie
Level 15
12-17-2020
01:31 PM
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Based on what you see, you're supposed to receive a notification daily. There have been a few complaints though. You'll need to contact Intuit Support to have them look into it for you if you continue to experience problems.
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Still an AllStar
Still an AllStar
LKRCPA
Level 2
05-10-2021
11:25 AM
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I am having the same problem this year......
