Good afternoon,

I am already enrolled and approved with TPG-Quick Collect.
Having said that, I am having issues when I am click F10 (to update the amounts) on Quick Collect Application Worksheet. No information is rolling over to the:

Preparer tax preparation fee..........
Preparer electronic filing fee..........
Total Preparer Fee........

Because of that, in the Refund Transfer Summary(at the bottom of the QCAW) I don't have any automatic calculation.

A Expected Refund
B Preparer tax .......
C Audit Assistance.......
D Expected federal tax refund.......     

Question:
It is a program issue or it could be a configuration issue on my end?

Anyone else with the same problem?

Thanks,