itonewbie
Level 15

@qbteachmt  I think the OP actually meant ProSeries based on his previous posted.

@Jim 1946Not sure if you have come across these articles but these have pretty detailed instructions that may help:

https://proconnect.intuit.com/community/help-articles/help/how-to-set-up-a-new-right-networks-user/0...

https://proconnect.intuit.com/community/general-login/help/right-networks-faq/00/6540

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