TaxGuyBill
Level 15
11-23-2020
06:33 PM
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As Lisa pointed out, Support should be able to give you access to older years for free (but you will prepare those returns on a Pay-Per-Return Basis).. When you call back, maybe the new person will know what to do. If not, ask for a Supervisor. Or maybe even call the Sales department, as they may be able to do it.