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Solved! Go to Solution.
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For erinandkendra: If you haven't already done so, in ProSeries go to: Tools > Options > General > File Save. Click the box for Save to Automatic Recovery file every. Then set the interval number to 1 or 2 minutes. That way you will never lose more than 1 or 2 minutes worth of work.
I spent 74 minutes on the phone with Tech Support this morning. My desktop machines (32-bit) are still botched up (crashing and can't print), but my 64-bit laptop hasn't crashed or failed to print even one time. I'm using my laptop here at the office until things return to normal.
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Agreed, we are actively tracking to gather additional details, but please be sure to save your data regularly as you are working on a return, regardless to ensure you never lose information, if you have then the crash should not have impacted any data loss.
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I have the same problem, tech support could not solve the problem.
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Slava Ukraini!
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Slava Ukraini!
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I don't remember what Happy reported in his post.
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Slava Ukraini!
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Slava Ukraini!
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When scary things are going on such as violent thunderstorms or Pro Series glitches, I keep a flash drive in my computer and do a Pro Series backup to the flash drive VERY frequently. I'm not paranoid but I have seen what weather and program problems can do.
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