We have had the same issue since the fall of 2019.  We have used FAM for more than 10 years.  Intuit is not acknowledging the problem.  Support staff states "It has never happened to anyone else" , "it is specifiec to your setup", "Your IT must have something installed incorrecly" and I can go on each time a different twist but no help.  We lost over 1 months hours recreating FAM files in the last year.  We are considering changing tax programs for this reason.