RobbieLo
Level 1

Has anyone ever purchased add on states for an individual return in ProSeries Basic and when attempting to efile, been required to pay a second time.  Never happened to me before.  

Just-Lisa-Now-
Level 15
Level 15

They require payment when you print or Efile, not before....did you add the money to your PPR account but are just now authorizing the returns?

Look at your PPR audit report   Tools > PPR


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
RobbieLo
Level 1

Thank you Lisa.

Conchita
Level 1

SO I HAVE TO ADD MONEY TO MAKE THE PAYMETN FOR EACH STATE I SUMMIT???

 

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